Privacy Policy

Effective Date: October 20, 2026

CostCraft Solutions, We respects your privacy and is committed to protecting the information you provide through our website and services. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit or use CostCraftSolutions.in.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Name
• Email address
• Phone number
• Company or organization name
• Project information
• Construction project details
• Information included in messages or estimate requests
• Documents, drawings, PDFs, images, or other files submitted through our website
• Information voluntarily provided through contact or estimate request forms

We may also automatically receive limited technical information such as browser type, device information, IP address, and website usage information where applicable.

2. How We Use Your Information

We may use information submitted through our website to:

• Respond to inquiries and estimate requests
• Communicate with you regarding your project
• Review project requirements
• Prepare or discuss estimating and takeoff services
• Provide requested services
• Send service-related communications
• Improve our website and services
• Maintain website security
• Prevent misuse, fraud, or unauthorized activity
• Comply with applicable legal requirements

We do not use submitted project information for purposes unrelated to providing or discussing our services unless permitted or required by applicable law.

3. Project Documents and Uploaded Files

If you submit construction drawings, PDFs, plans, specifications, images, or other project-related documents, we may use those materials solely for purposes related to responding to your request and providing the requested estimating or related services. You should only upload documents that you are authorized to share with us.

4. Communication

If you provide your email address or telephone number, we may use that information to respond to your inquiry or communicate regarding a requested service. We do not intend to send unrelated promotional communications without an appropriate basis or, where required, your consent.

5. Sharing of Information

We do not sell your personal information. Information may be shared with service providers or technology providers when reasonably necessary to operate our website, process communications, maintain hosting infrastructure, or provide requested services. We may also disclose information where required by law, legal process, or to protect our rights, users, property, or security.

6. Data Security

We take reasonable measures to protect information submitted through our website. However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted over the internet.

7. Third-Party Services

Our website may use third-party services for hosting, website functionality, communications, analytics, payment processing, or other operational purposes. Those third parties may process information according to their own privacy policies and applicable contractual or legal requirements.

8. Cookies, Browser Storage and Analytics

This website does not currently use advertising cookies, analytics or third-party tracking scripts. It does use your browser’s storage for a small number of convenience features:

• Theme choice (local storage): remembers whether you selected the light or dark display so it is applied on your next visit.
• Privacy notice choice (local storage): remembers that you dismissed the privacy notice so it is not shown again on every page.
• Campaign parameters (session storage): if a link that brought you to this website contains parameters such as utm_source or utm_campaign, they are kept in your browser for the duration of your visit. They are not displayed on the page and are not submitted with the estimate form.

You can clear this information at any time through your browser settings. If analytics or advertising technologies are implemented in the future, this Privacy Policy will be updated before they are used.

9. Children's Privacy

Our services are intended for businesses, contractors, construction professionals, and other users who can lawfully use our services. We do not knowingly collect personal information from children for the purpose of providing our business services.

10. Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, protecting our rights, and complying with applicable legal obligations. The retention period may vary depending on the type and purpose of the information.

11. Your Choices

You may contact us regarding personal information that you have submitted through our website and may request appropriate access, correction, or deletion where applicable under relevant law. Certain information may need to be retained where required for legal, security, accounting, or legitimate business purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or business practices. The updated version will be posted on this page with a revised effective date.

13. Contact Us

For questions regarding this Privacy Policy or information submitted through CostCraftSolutions.in, please contact:

CostCraft Solutions
Website: CostCraftSolutions.in
Email: prince@costcraftsolutions.in
Phone: +91 92206 65613
Location / Service Area: 607, 6th Floor, Usha Building, Nehru Place, New Delhi-110019, India